Privacy Policy

WISEGLASS Sp. z o.o. strives to meet all legal requirements related to the security and privacy of information, particularly the ones which regard the provisions on the protection of personal data. Your trust is the most important asset to us, and the effective protection of information by ensuring adequate levels of safety, the use of appropriate technical and organizational solutions is a priority in our business.

This Privacy Policy indicates the way in which WISEGLASS Sp. z o.o. process your data.

Please read carefully the following terms and conditions.

1. This Privacy Policy indicates the way in which WISEGLASS processes your personal data obtained in different business situations, including through this Web portal.

2. We ensure that our ultimate goal is to provide you privacy in accordance with applicable law, in particular Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (referred to as “GDPR”) and the Law dated 18 July 2002 concerning electronic services.

Below are the details regarding the processing of your personal data by us.

1. The Data administrator of your personal data is WISEGLASS Sp. z o.o. located in POLAND 36-062 Zaczernie 190F (hereinafter referred to as “WISEGLASS”).

2. In all issues related to the processing of personal data, you can contact the Data Protection Supervisor via e-mail kontakt@wiseglass.eu or in writing to WISEGLASS Sp. z o.o. POLAND, 36-062 Zaczernie 190F marked „Personal Data”.

3. Your personal data obtained: during concluding or the term of the agreement or provision of services through commercial relationships (e.g. offering processes, orders, complaints, customer service), or in the course of your use of our services, websites, portals, and other functionalities provided by WISEGLASS, are utilized for the following purposes:

   • to take action on your request before the conclusion of the relevant agreement governing the principles of cooperation on the basis of Article 6, paragraph 1, point a,

   • conclusion and performance of agreements, including ensuring the proper quality of services; these agreements also include terms and conditions or similar documents available in services (Art. 6, paragraph 1, point b GDPR),

   • to fulfil of our legal obligations (Art. 6, paragraph 1, point c and f GDPR) e.g.
     – issuing and storing invoices and accounting documents;
     – responding to complaints within the time limits and the form set out by regulations,

   • direct marketing of WISEGLASS products and services (Article 6, paragraph 1, point f GDPR),

   • to subscribe free newsletters (Article 6, paragraph 1, point a GDPR),

   • to ensure the proper implementation of training services(Article 6, paragraph 1, point a GDPR),

   • to conduct research and market analysis, including the level of customer satisfaction (Article 6, paragraph 1, point f GDPR),

   • to provide service, including handling complaints (Article 6, paragraph 1, point f GDPR),

   • to provide marketing information (including information about the products, services offered by WISEGLASS to the extent of your expressed preferences) (Article 6, paragraph 1, point a GDPR),

   • to establish, defend and pursue claims related to the agreement/services Art. 6 paragraph. 1 point f GDPR).

4. Your personal data will be processed for the time necessary to perform specified objectives in point. III, i.e. performing your contract/services for the period until its/their completion and after this time for the period and time required by law or for the performance of the legitimate interest of the Data administrator to the extent specified in the point. III above, and in case of your consent to the processing of data after the termination or expiration of the contract/services, until the withdrawal of the consent.

5. Expected categories of recipients: companies related to the Data administrator, providers of hosting services, our subcontractors – (on the basis of agreements to entrust the processing, in accordance with the applicable law on the protection of personal data) and entities authorized to obtain data on the basis of the law e.g. the courts or law enforcement authorities – naturally only occur when they request it, based on the appropriate legal basis.

6. WISEGLASS would like to assure you that all people whose personal data is processed, are entitled to the respective rights arising from GDPR.

7. In case of your additional consent to the transfer commercial information by electronic means, WISEGLASS can provide commercial information within the meaning of the Act of 18 July 2002. On the provision of electronic services (consolidated text, Journal of Laws of 2017, item 1219), with the use of electronic means of communication, in particular through sending commercial information to given email address. In addition, in case of additional voluntary consent expressed in accordance with Article 172 of the Act of 16 July 2004 Telecommunications Law (consolidated text, Journal of Laws of 2017, item 1907, as amended.), WISEGLASS will be able to use the telephone terminal equipment for marketing purposes. You have the right to withdraw previously expressed consent or consents to the processing of data at any time.

1. The Company limits the collection and use of information about its users to the minimum required to provide services for them at the desired level, according to Article 18 of the Law on electronic services. In particular, we collect personal data and distinguish this which is absolutely necessary for the provision of electronic services. Providing other personal information (i.e. data that is not necessary for the implementation of electronic services) is not obligatory, it is in the field of the recognition of person the data concerns and its processing by the Company is dependent on this person consent.

2. Therefore, the Website can save information about the connection settings (marking time, IP address, browser version).

3. The data given in the forms is processed in the order resulting from the function of a specific form:
   – to handle the contact information process;
   – to subscribe free newsletters;
   – to communicate with a User;
   – to provide a User with marketing materials (including information about the products and services offered by the Company in compliance with the preferences expressed by a User);
   – to facilitate the exchange of content via social media;
   – to conduct research and market analysis, including the level of customer satisfaction.

1. During the visits on the Website the pieces of code called cookies are stored on the computer. They are used to ensure optimal service and enable faster and easier access to information.

2. Cookies are not used for the processing of personal data and their content does not permit for the identification of a User.

3. Cookies (so-called. “Cookies”) are computer data, in particular text files that are stored in the terminal device. Cookies typically contain the name of the Website from which they come form, storage time on a terminal device, language preference, and a unique number.

4. Cookies are used for the following purposes:

   • website configurationn
     – to adapt and optimize content of the Website to User’s preferences;
     – to recognize the User’s device and its location and properly display the web page tailored to his individual needs;
     – to remember the settings chosen by the User and personalize the User interface, e.g. in terms of the language or region from which the User comes from,

   • preparing the statistics which help to understand in which way and how the Users of the Website use web pages, which improves the structure and content,

   • ensuring security and reliability of the Website.

5. In the website two basic types of cookies are used:

   • session, which remain on your device until you leave the site or close your browser then recorded information is permanently deleted from the memory devices. The mechanism does not allow session cookies to retrieve any personal data or any confidential information from the User device;

   • permanent that remain on your device for the time specified in the parameters of the file, or until they are manually deleted by the User. The end of the session, the browser or shutdown the devices does not delete them from your Device. The mechanism does not allow permanent cookies to retrieve any personal data or any confidential information of the User device.

6. Software to browse the web (browser) usually by default gives the possibility to store of cookies in the terminal device of the User.

7. The User has the ability to limit or disable access to own cookies devices. If you use this option, the use of the Website will be possible, in addition to the functions which, by their nature, require cookies.

8. The Users of the Website can change the settings in this area. The web browser allows you to delete cookies. You can also automatically block cookies.

9. The change of storage conditions and preparation of “cookies” is possible by the configuration settings in the individual web browsers as follows:
   – in Chrome browser
   – in Internet Explorer browser
   – in Edge browser
   – in Mozilla Firefox browser
   – in Opera browser
   – in Brave browser
   – in Safari browser

1. Information that is on the Website does not constitute a binding offer within the meaning of the Civil Code for any entity and is provided for informational purposes only.

2. The Company is not responsible for the accuracy, completeness or use of the information provided on the Website and does not undertake to update them.

3. Some of the information given in the Website is historical in nature and may be outdated. All historical information should be considered as valid on the date of first publication.

4. The User not distribute, modify, transmit, use, transfer, or use content contained on the Website including the text, images, audio and video for public or commercial purposes, without the prior written consent of the Company. The Company does not guarantee and claim that the use of materials displayed on this website by the User does not infringe the rights of third parties.

5. The Company shall have no liability and will not be financially responsible for any damages or viruses that may infect computer equipment or other property as a result of entering the Website, use of, or browsing, or as a result of downloading of any materials, data, text, images , video or audio from this Website.

6. The Company is not responsible for independent and technical operation of the Website, and for interruptions in availability.

7. The Company in no event is liable for any direct or indirect damage arising from the use of the Website.

8. All trademarks, service marks, trade names and logos are owned by the Company or the entities represented by it. The use of trademarks that are placed on the Website by the User is strictly prohibited.

1. The Company has implemented appropriate technical, physical, legal and organizational resources, which are consistent with the applicable rules on the protection of privacy and personal data.

2. No system of data transmission over the Internet, or any data storage system is 100% safe. In the event that the User claims that interactions with the Website is no longer secure, it is absolutely necessary to inform immediately the Company about this fact.

3. If it is necessary to transfer Personal Data to the service provider such service provider will be carefully selected by the Company and will be required to take appropriate measures to protect the confidentiality and security of Personal Data.

4. The Company will not knowingly collect and process any personal data from minors. Minors are requested not to give personal information through the Website.

5. Privacy Policy is subject to periodic updates. Changes can be made at any time to reflect changes in the legal and business requirements.

6. Using the Website is free.

7. The Company reserves the right to final interpretation of the Privacy Policy.

8. Using the Website means acceptance of the Privacy Policy and the commitment to comply with it. Getting to know the Privacy Policy is essential. Claims arising from the ignorance of this document will be considered as negative. The User will ensure that he used the Website only in accordance with applicable law, rules of social conduct and morality, while respecting intellectual property rights.

"Company" – WISEGLASS Sp. z o.o. POLAND 36-062 Zaczernie 190F
"Website" – website located on the Internet at wiseglass.eu and all features and tools available through this Website.
"Device" – means electronic device through which the User gets access to the Web portal.
"User" – each person who in any way uses the resources on the Website.